Effective date: 25 July 2026
PT. Rimba Bangun Perkasa, operating as Rimba Construction (“Rimba”, “we”, “us”, or “our”), respects your privacy and is committed to protecting personal data in accordance with applicable Indonesian laws, including Law No. 27 of 2022 concerning Personal Data Protection.
Information We Collect
We may collect personal data that you provide through our website, WhatsApp, email, telephone, meetings, project documentation, forms, and other communications, including:
- Name and contact details
- Address and project location
- Company or organisation information
- Project requirements, plans, photographs, documents, quotations, and correspondence
- Payment, billing, and transaction information
- Website usage information, device information, and cookies
- Voice notes, images, videos, and documents sent through WhatsApp or other communication channels
Please avoid sending sensitive personal data unless it is necessary for the relevant project or service.
How We Use Personal Data
We may process personal data to:
- Respond to enquiries and evaluate prospective projects
- Prepare proposals, estimates, contracts, and project documentation
- Plan, manage, monitor, and document construction work
- Communicate with clients, consultants, suppliers, subcontractors, and employees
- Manage procurement, billing, payments, warranties, and after-sales support
- Maintain security, prevent fraud, and resolve disputes
- Meet legal, regulatory, accounting, and contractual obligations
- Improve our website, services, systems, and internal operations
WhatsApp and Electronic Communications
When you communicate with Rimba through WhatsApp or another electronic channel, your messages and attachments may be received, recorded, organised, and stored within our internal systems.
WhatsApp communications may be processed through the WhatsApp Business Platform provided by Meta and may be subject to Meta’s own terms and privacy practices.
Automated Systems and Artificial Intelligence
Rimba may use automated systems and artificial-intelligence tools to assist with activities such as:
- Transcribing voice notes
- Classifying and organising messages
- Summarising conversations and documents
- Extracting tasks, risks, instructions, and project information
- Drafting reports, replies, and internal records
- Identifying possible inconsistencies, delays, or commercial risks
These systems are used as operational support tools. Material commercial, contractual, employment, project, or financial decisions remain subject to human review and approval.
Sharing of Personal Data
We may share personal data where reasonably necessary with:
- Employees and authorised personnel
- Architects, engineers, consultants, suppliers, and subcontractors
- Information-technology, hosting, cloud, communications, and AI-service providers
- Accountants, auditors, insurers, banks, legal advisers, and professional advisers
- Government authorities or regulators where required by law
We do not sell personal data to advertisers or unrelated third parties.
Data Security
We apply reasonable administrative, organisational, and technical safeguards designed to protect personal data against unauthorised access, misuse, alteration, loss, or disclosure.
No electronic system is completely secure. Information transmitted through the internet or third-party communication platforms remains subject to risks outside our full control.
Data Retention
We retain personal data only for as long as reasonably required for the purposes described in this Privacy Policy, including project administration, contractual obligations, warranty support, accounting, dispute resolution, security, and legal compliance.
Data that is no longer required will be deleted, anonymised, or securely archived where reasonably practicable and legally permitted.
Your Rights
Subject to applicable law, you may request:
- Information concerning how your personal data is processed
- Access to your personal data
- Correction or updating of inaccurate data
- Withdrawal of consent where processing relies on consent
- Deletion or destruction of personal data where legally applicable
- Restriction or objection to certain processing activities
Some requests may be limited where retention or processing is required by law, contract, legal claims, security obligations, or legitimate business requirements.
Cookies and Website Technology
Our website may use cookies or similar technologies to support functionality, security, performance measurement, and website improvement.
You may restrict cookies through your browser settings, although parts of the website may not function properly as a result.
External Links
Our website or communications may contain links to third-party websites or services. Rimba is not responsible for the privacy practices or content of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, systems, or legal obligations change. The latest version will be published on this page with its effective date.
Contact Us
Questions, requests, or complaints concerning personal data may be directed to:
PT. Rimba Bangun Perkasa
Rimba Construction
Galeri Niaga Mediterania E8E
Pantai Indah Kapuk
Jakarta Utara 14460
Indonesia
Email: info@rimba.co.id
Telephone: +62 21 588 2468
WhatsApp: +62 812 2828 8282
Website: https://rimba.co.id